Delivery Info

NSW and ACT Deliveries

We charge a flat rate fee of $9.80 for all parcels shipped across NSW and ACT.

This is based on standard orders with parcel sizes of up to 25kgs, with a maximum height of 80cm, width of 50cm and length of 15cm, and with the maximum length of a parcel being 2.15m.

For larger orders with a parcel size greater than the standard size as outlined above, is charged at $5 for each additional 5kgs. If this applies to your parcel, we will get in contact with you prior to shipping to confirm revised charges and delivery.

We endeavour to deliver your goods within 5 - 7 working days from receipt of payment.

We use FastWay Couriers for all our deliveries. Our couriers carry the latest handheld technology, so it's easy to keep track of your deliveries online with our parcel tracking system.

If you are not at home at time of parcel delivery, a card will be left to notify you and provide details to arrange re-delivery at no extra charge. 

Please ensure you give us clear address details and delivery instructions, to avoid any unnecessary delays.


National Deliveries

National Delivery to Victoria, Queensland, South Australia, Western Australia and the Northern Territory is available, but there will be additional shipping charges for these areas. You can preview these rates by state, using the postage calculator in your shopping cart, and the total amount will be confirmed when you proceed to check-out.

Delivery of goods to these states may take up to 10 working days

Some country areas are depot service only. We will advise you if this applies to your order.


Candy Buffet and Glassware Hire

At present, all hire items are available via pick-up and drop-off from our Beecroft location in Sydney. Details are listed under each package option in our Candy Buffet Hire section.

If you do require special delivery or set-up, for events within the Sydney metro area, we can certainly look into arranging this for you, however it is subject to timing and availability, and will incur an additional delivery and set-up fee. Please contact us prior to ordering, so we can discuss your options with you.

If you have any questions, please contact us at info@partypalette.com.au